Section 1 – What Do We Do With Your Information?
When you make a purchase from Teal Ayurveda, a subsidiary of Thavare, we collect personal information provided by you, such as your name, address, and email address, as part of the transaction process. When you browse our store(tealayurveda.com), we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
Email Marketing (if applicable): With your consent, we may send you emails about our store, new products, and other updates.
Section 2 – Consent
How is my consent obtained?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we assume that you consent to our collecting and using it for that specific purpose only. If we seek your personal information for secondary purposes, such as marketing, we will either ask you directly for your expressed consent or provide you with an option to decline.
How can I withdraw my consent?
If, after opting in, you change your mind, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at [support@tealayurveda.com] or [+91-9886590055].
Section 3 – Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service.
Section 4 – Payment Processing
We utilize Razorpay for payment processing. Neither Thavare nor Razorpay stores your card information on their servers. The data is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS) during the payment process. Your transaction data is used solely to complete your purchase and is not stored after the transaction is finalized. Our payment gateway adheres to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. The PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read the terms and conditions of Razorpay at https://razorpay.com.
Section 5 – Third-Party Services
In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary for them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you review their privacy policies to understand how your personal information will be managed.
In particular, please be aware that some providers may be located in or have facilities situated in a different jurisdiction than either you or us. If you proceed with a transaction involving the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) where that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Section 6 – Security
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
Section 7 – Cookies
We use cookies to maintain the session of your user. Cookies are not used to personally identify you on other websites.
Section 8 – Age ofConsent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Section 9 – Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions and Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at [support@tealayurveda.com] or visit our office [Opp. IDBI Bank, 4th Floor, 4/A, RESHMA, 80 Feet Road,
Armane Nagar, Bengaluru, Bengaluru Urban, Karnataka, 560094].
